FAQ's

What is Altitude Sports?

Altitude Sports is the television home of the Denver Nuggets, Colorado Avalanche, Colorado Mammoth, Air Force Academy Athletics (football, hockey, basketball) University of Denver sports (hockey, men’s and women’s basketball, soccer, volleyball, gymnastics and lacrosse), Colorado High School Athletics Association as well as other local and regional sports, entertainment and public service programming.

Who owns Altitude Sports?

Altitude Sports & Entertainment is owned and operated by Stan Kroenke, owner of Kroenke Sports & Entertainment, parent company of the Denver Nuggets (NBA), Colorado Avalanche (NHL), Colorado Mammoth (NLL), Colorado Rapids (MLS), and the Ball arena. Mr. Kroenke is also partial owner of the Los Angeles Rams (NFL).

How do I contact Altitude Sports?

The best way to contact Altitude Sports with questions or concerns is through our Contact Us page.

Where is Altitude Sports available?

Altitude Sports is available within a 10-State territory of the Rocky Mountain Region including: Colorado, Kansas, Nebraska, Idaho, Montana, Wyoming, Utah, Northern New Mexico (Albuquerque/Santa Fe), Northeast Nevada and Southwest South Dakota (Rapids City-DMA).

Availability in these states is based on NBA and NHL territorial restrictions which determine where Avalanche and Nuggets games can be distributed. Outside of the Altitude Sports territory, Altitude Sports is available in regional Sports Packs (anywhere in the U.S. that DirecTV service is offered), however all Avalanche and Nuggets games will be blacked out. All other Altitude Sports programming is available in these areas.

Colorado Avalanche games are available in the following areas: Colorado, Wyoming, Kansas (except for Kansas City), Nebraska, Montana, Idaho, Utah, Northern New Mexico and Northeastern Nevada.

Denver Nuggets games are available in the following areas: Colorado, Wyoming (except for Evanston), Nebraska, Kansas, Northern New Mexico and Southwestern South Dakota. Collegiate game blackouts are determined on a game-by-game basis

How do I find out what channel Altitude Sports is on?

To find out what channel Altitude Sports is with your provider, please use our How To Watch Altitude Sports tool with your five-digit zip code. 

What happens if there is a Nuggets game and an Avalanche game scheduled at the same time?

If you are in an area that receives both Avalanche and Nuggets games, Altitude Sports will carry one game on the primary Altitude channel and will offer the other game on an secondary Altitude channel called Altitude 2.

If you are in a territory that cannot receive the Avalanche you will receive the Nuggets game. If you are in a territory that cannot receive the Nuggets you will receive the Avalanche game.

The NHL, NBA, and some college conferences place territorial restrictions on the distribution of certain teams or games. Altitude Sports and its video distributors must follow these mandated territorial restrictions, which is why you may not receive a specific game, depending on your location.

Is Altitude Sports available on Video-On-Demand?

Yes. Altitude Sports provides VOD programming. Please check with your local cable provider to determine if VOD is available in your area, and if they distribute Altitude Sports in VOD offerings.

I have an idea for a show. How do I submit it?

It is Altitude Sports' policy and practice to not accept unsolicited materials. If you would like for us to review any materials that you send to us, we ask that you specifically acknowledge and consent to the following agreement before making a submission.

I live outside Altitude’s broadcast territory, can I access Nuggets games via NBA League Pass and Avalanche games via ESPN+?
Yes, you can. NBA League Pass and ESPN+ packages are services designed to provide out-of market games. (e.g., a Nuggets/Avs fan living anywhere outside Altitude’s 10 state territory can receive Nuggets/Avs games via NBA League Pass/ESPN+).

I live within Altitude’s broadcast territory, can I access Nuggets games via NBA League Pass and Avalanche games via ESPN+?

No, you cannot. NBA League Pass and ESPN+ packages are services designed to provide out-of market games. (e.g., any Altitude customer that lives outside of Altitude's Entertainment and Service regions cannot receive Nuggets & Avalanche games via NBA League Pass/ESPN+).

If I am a Comcast (Xfinity) subscriber, do I have access to Altitude Sports?
No, you do not. Altitude’s agreement with Comcast (Xfinity) expired on Saturday, August 31, 2019.

If I am a DISH Network subscriber, do I have access to Altitude Sports?
No, you do not. Altitude’s agreement with DISH Network expired on Wednesday, August 28, 2019. 

Are any further discussions being had following contract expirations?
Altitude Sports is continuing to seek a resolution on carriage deals with both Comcast and DISH Network. At this time, you can find Altitude Sports available on DIRECTV, DirecTV Stream, SpectrumTV (Formally Charter), FuboTV and other cable providers in a 10-state region that includes Colorado, Idaho, Kansas, Montana, Nebraska, New Mexico, Nevada, South Dakota, Wyoming, and Utah. For a complete list please go to the bottom of this page. For additional information on cable and satellite providers in your area, visit our How-To-Watch page.

What can I do to express my feelings towards Comcast (Xfinity) or DISH Network’s decision to block Altitude Sports?
We encourage Altitude Sports viewers, Avalanche, Nuggets, Mammoth, Rapids, DU, and fans of other local sports in our region, who are Comcast and DISH Network subscribers, to let their voices be heard by calling, emailing and using social media platforms to assist us in making an impact.

COMCAST (Xfinity)

Chat: https://www.xfinity.com/xfinityassistant/
Phone: 1 (800) 934-6489
Customer Feedback: https://my.xfinity.com/ click ‘Submit Feedback’ button at bottom of page
Facebook: https://www.facebook.com/Xfinity/
Twitter: https://twitter.com/comcastcares
Reddit: https://www.reddit.com/r/Comcast_Xfinity/

DISH Network

Chat: https://www.mydish.com/support/contact click ‘Chat With Us’ button
Phone: 1 (800) 333-3474
Feedback: https://www.mydish.com/support/contact click ‘Leave Feedback’ button
Facebook: https://www.facebook.com/DISH/
Twitter: https://twitter.com/dish_answers
Community Forums: https://communities.dish.com/

Can I access Altitude Sports via a direct-to-consumer streaming option?

At this time, direct-to-consumer steaming is not an option. Altitude does provide AltitudeNOW, which is a service that allows cable and satellite subscribers to watch Altitude via a mobile device, tablet and or laptop.

Can I access Altitude Sports via AltitudeNOW?

Yes! Eligible cable and satellite subscribers can access live Altitude Sports programming via AltitudeNOW. Fans can be authenticated through their television providers at no additional cost. Users can stream live games and additional Altitude Sports programming by visiting AltitudeNOW.com or downloading the AltitudeNOW app on IOS/Android mobile devices/tablets.

Video and cable distributors that carry Altitude Sports: